Hello!
How can we help you?
General
How can I translate Moviebase into other languages?
You just have to sign up on Crowdin and choose your language. Don’t hesitate if you have any questions.
Can I help beta test Moviebase?
You certainly can! To become a beta tester just opt-in to the beta channel.
Can I make a feature request?
Upcoming ideas, the next tasks and released features can be viewed on the
Trello board. You are welcome to vote and write comments on the board!
Can I see what you’re working on right now?
How can I directly contact the support?
Can I support or help Moviebase?
1. Share Moviebase with friends & family and on other websites. Just send the
link around.
2. Help to translate the app into another language on Crowdin.
3. Write an article or post a blog about Moviebase.
4. Fill the app with new content. Contribute the data on
The Movie Database website.
5. Write a feature request or report an issue on our
discussion board.
6. Use a Moviebase Premium subscription in the app.
Or whatever else comes into your head :)
What is the exact purpose of this app?
Do you have iOS version for iPhones?
I’m using Android 5 (or below) and Moviebase no longer updates in the Play Store. Why?
List
Why is my item removed from the watchlist automatically when I mark it as watched?
What do the different lists mean?
Personal lists: Custom list for any purpose. Items are not auto removed from any custom lists.
I want to see IMDB ratings in the list, is it possible?
Content
Why doesn’t Moviebase have Rotten Tomatoes or Metacritic?
Adding content without a license would cause the app to be blocked in the Google Play Store.
The Information on a show or movie is wrong or missing, what should I do?
1. Create a TMDB account and update the information yourself
2. Create a TMDB account and ask ask a moderator to update the show for you using the TMDB forum
3. Create a thread on the Moviebase
discussion board.
Changes made to the TMDB should reflect in the Moviebase app within 24 hours.
I would love if you contribute new data for Moviebase. You can find more information on
https://www.themoviedb.org/bible.
Why is a movie or episode release date wrong?
If the release country is known, Moviebase assumes the release date is in a time zone of this country (for example Eastern Time for US shows and Central European Time for German shows). Then it is converted to your device time zone.
If the release country is not known, Moviebase will assume the country to be the United States of America.
If the displayed country is not correct it can be changed at the data source.
I don’t find the TV show or movie, what can I do?
1. Create a TMDB account and update the information yourself
2. Create a TMDB account and ask ask a moderator to update the show for you using the TMDB forum
3. Create a thread on the Moviebase
discussion board.
Changes made to the TMDB should reflect in the Moviebase app within 24 hours.
I would love if you contribute new data for Moviebase. You can find more information on
https://www.themoviedb.org/bible.
Why Moviebase doesn’t use TVDB for TV shows?
Today it would take a lot of time to switch from
TMDB to
TVDB. It isn’t worth investigate time for changing the data source, because
TMDB offers a better website and the team is working hard to go deep into TV show functionalities.
Why is the overview in English sometimes?
How can I fix the content between Trakt and Moviebase?
To combine the content between Trakt and Moviebase it is important that both platforms have the necessary IDs.
First, you should check if the IDs are available on Trakt. To do so, go to your desired movie or series. Under the poster, you can see the available services.
-
For movies, TMDB and/or IMDB must be present. -
For series, TMDB and/or TVDB must be present.

If the IDs are missing then Trakt has to update the data. To do this press the button " Refresh Data". Contact us if you cannot use this VIP functionality or the IDs are already available.



Features
Where can I watch or stream movies and series?
However, you can discover your movies as well as TV shows and open streaming websites like
Netflix,
JustWatch or
werstreamt.es on the detail page.
Do you support liked lists?
Where can I sign up?
1. Click on the More tab in the bottom navigation
2. Tab on the profile image/name on the top of the page
3. Choose the service which you want to connect
4. Follow the instruction in the browser
Do you support synchronization between devices?
Premium
How can I unlock all Premium features?
Can I transfer my purchase of Moviebase Premium to another account?
I want a refund for Moviebase Premium. How can I get one?
With the proper info in hand, please contact Moviebase support with the subject "Refund" Attach your proof of purchase along with the refund request. Once we've processed the refund, the Moviebase Premium license will be invalidated.
How can I get rid of the ads in Moviebase?
1. Click on the More tab in the bottom navigation
2. Scroll down to Help and click the item
3. Tab the entry Go Premium
Is the Premium version forever?
Why Moviebase doesn't show my Premium purchase?
When you still have trouble, please
contact us.
Where can I cancel my subscription?
Progress
Can I hide TV shows from my progress list?
Tip You can load hidden items from your Trakt account. Go to the account profile page and click on the menu item "Load hidden items".
Why TV shows don’t show up on progress as Trakt user?
This reason is that Trakt and Moviebase use different data sources for TV shows. Trakt obtains the data mainly from TVDB, whereas Moviebase gets the content from TMDB. Both platforms could have missing or wrong IDs for a successful mapping.
How you can fix it by yourself is written "How can I fix the content between Trakt and Moviebase?".
Can I hide waiting and ended TV shows from my calendar?
Account
Can I use TMDB and Trakt together?
Why have Moviebase different episodes than Trakt?
If only an episode is missing in the app then you can add it on
TMDB directly.
Why my episodes or TV shows disappear?
How can I connect to Trakt?
What is check-in with Trakt?
What are the rules for posting comments?
Where are my watched movies and episodes from TMDB?
If you want to mark items as watched then you can use the local app account or connect with
Trakt.